Privacy Policy

Last updated: December 16, 2024

StereCat Events ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stererecat.com or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our website forms
• Request event planning services
• Attend our events
• Engage with us on social media

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Event preferences and requirements
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device type and screen resolution

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our event planning services
• Process and fulfill service requests
• Communicate with you about our services
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Respond to customer service requests
• Comply with legal obligations
• Protect against fraudulent or illegal activity

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the information concerned and the context in which we collect it:

• Consent: When you provide explicit consent for specific purposes
• Contract: When processing is necessary for performing our services
• Legal obligations: When we must comply with legal requirements
• Legitimate interests: When we have legitimate business interests that do not override your rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Website hosting providers
• Email marketing platforms
• Payment processors
• Analytics providers
• Event vendors and suppliers (with your consent)

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing requested services
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.